Configuration
Language, modules, labels, units and operating logic.
SubliCloud help center
Detailed documentation to understand how the platform works.
This page summarizes the real logic of the SaaS: initial setup, roles, operational modules, portals, subscription and the custom orders add-on.
Main roles
4
Admin, employee, client and delegate
System layers
3
Operations, external portal and superadmin
Add-on module
1
Custom orders can be enabled separately
Users
Roles, panel access and sensitive client permissions.
Operations
Production stages, queues, history and deliveries.
Subscription
Plans, checkout, limits and add-ons per company.
Overview
What SubliCloud is and how it is organized
SubliCloud is an operational platform for textile and sublimation companies. It organizes stages, users, clients, stock, deliveries and external portals from one base.
1The company works from an admin panel for setup, control and general follow-up.
2Employees operate only the modules and permissions enabled by the administrator.
3Clients log into their portal to check their own information.
4Delegates use a dedicated portal for custom orders, status, payments and target dates.
5Superadmin manages companies, plans, public prices and global settings.
Implementation
How to launch a new company
The initial setup defines how the platform behaves. It is best to complete the operational structure first and then load users and clients.
1Review plan, language, time zone, company name and logo.
2Define business mode and heat mode according to the real process.
3Choose whether the cutting module is shown as láser or manual.
4Set stock units, internal labels and shipping labels.
5Invite employees and assign access before daily operations begin.
Admin role
What the administrator can do
The administrator is responsible for system structure and overall control.
1Use the admin dashboard to review production by stage, active queues and trend by period.
2Manage clients, access, shipping data and credential resets.
3Configure employee users, enabled panels and extra permissions.
4Update language, WhatsApp, work mode, cutting module, labels, stock and portal.
5Review billing, plan status and usage limits.
Employee role
How employees work inside the system
The employee panel reduces complexity. Each person only sees the panels they need.
1The employee dashboard shows active stages, processed volume, queues and quick actions.
2Printing allows roll creation and preparation for the next stages.
3Calender and press show queues and history according to the configured heat mode.
4The cutting module can operate as láser or manual without changing internal logic.
5Deliveries centralize ready jobs, dispatch or pickup actions and history.
Clients
How clients, records and shipping data are managed
SubliCloud treats the client as an operational and commercial record.
1Administrators can create clients, generate access and reset passwords to CUIT.
2Employees with permission can create clients and complete shipping information.
3Each record works as a quick access point to stock, work history and frequent operations.
4Editing and deletion are controlled with separate permissions.
5The portfolio can be filtered from search to reach the right client quickly.
Stock
How stock control works
The stock module works with materials, consumption, history and alerts.
1The company defines whether stock input uses meters, kilos or both.
2Movements are stored for later review in history.
3The system can distinguish company stock and client stock.
4Alerts and replenishment help detect shortages before they hit production.
Client portal
What the client sees in the portal
The client portal is enabled by company and by plan. It professionalizes the external experience.
1Each company can have its own portal URL based on its slug.
2The client signs in to review jobs, stock, history and order status.
3When custom orders are enabled, the client can also interact with that flow.
4The portal can be disabled if the company operates in-house or if the plan does not include it.
Delegate portal
How delegate follow-up works
Delegates have a portal focused on custom orders.
1The order list can be filtered by code, product and visible status.
2Each order shows production status, payment status, target date, delivery and quoted total.
3Delay, closed list or pending payment badges help identify urgent actions.
4The interface prioritizes commercial and operational follow-up without requiring access to the internal panel.
Add-on module
How custom orders operate
Custom orders is an add-on module for products with variants, sizes, names, numbers and commercial-production follow-up.
1The flow starts with order creation and selection of delegate, products and add-ons.
2Each order can include item lists, quantities, notes, delivery type and payment data.
3The system handles payment states such as quoted, approved, deposit paid, partially paid, paid or canceled.
4In production, the order moves through draft, design, printing, heat, cutting, sewing, ready and delivered.
5There are list, board, alerts, cash, catalog and detail views for both admin and employee.
Subscription
Plans, pricing and billing
Billing controls not only payments but also module availability, user limits, client limits and advanced functions.
1Superadmin defines public pricing and Paddle price IDs from the plans panel.
2The commercial landing shows the same prices configured from superadmin.
3Each company has an active plan, subscription status and possible trial period.
4The billing panel summarizes current plan, status, activation and checkout access.
5User and client limits are reflected through alerts in settings.
Superadmin
What superadmin manages
Superadmin is the platform management layer.
1Create new companies and generate the initial administrator.
2Activate or deactivate companies and review their status.
3Change plans and control premium modules at account level.
4Configure public prices and Paddle price IDs by plan.
5Enable the custom orders add-on per company when needed.
Frequently asked questions
Common questions about how the system works
What is the difference between admin and employee?+
Admin defines configuration, users, permissions and company parameters. Employee works from a narrower operational view.
Is the client portal always available?+
No. It depends on the plan and whether the company is not operating in-house.
Are custom orders included in every plan?+
Not always. They may be included in the plan or enabled as an add-on per company.
Can manual cutting be used instead of láser?+
Yes. The company can choose whether the module is shown as láser or manual.
Can an employee edit or delete clients?+
Only if the administrator enables those permissions.